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Who gets the statement? Can you send a copy of the statement to my parents? When are the statements due?

The statements are mailed in the student's name to the student's home address. If you would like the billing name changed on the account, you must contact Student and Employee Accounts in writing. To view a list of statement dates and due dates, visit our website http://studentaccounts.vassar.edu. If you would like to view your account online and receive a monthly electronic bill, go to our website and click on payment options, then "view your monthly bill" and follow the instructions.

How do I figure out how much I owe?

You can arrive at the amount owed by deducting the memo balance from the current balance. Please note that outside resources, i.e. scholarships and private student loans do not appear on the statement as a memo. They may be deducted after confirming documentation has been provided to Student and Employee Accounts.

Am I required to make payment if I did not receive my statement?

Yes. Payment is due whether you receive a statement or not. The payment dates are listed on the Student and Employee Accounts website. You are responsible for timely payments. It is up to the student to update his/her mailing address with the Registrar's Office and Student and Employee Accounts.

I live overseas and do not receive my statement until after the due date. Will I still incur a late fee?

Yes. All students are responsible to pay the balance on their account by the due date. You may sign up and view your bill online by going to our website. If you have an unusual circumstance, please contact our office.

Should I make a payment if I don't know what my financial aid package will be?

Yes. If by the due date the Financial Aid award has not yet been finalized, you should make a payment based on the previous year, if applicable. If you are participating in the payment plan, upon notification of your award, you may either increase or decrease the amount of your contract. If you are not participating in the payment plan you may request a refund if the award creates a credit balance. Any balance due must be paid immediately to the College. If your financial aid is not finalized, this will prevent the student from participating in room draw and possibly not returning the following semester.

Why isn't my work study award credited to my account?

Work Study authorized by the Financial Aid award does not show as a memo or credit on the bill because the funds haven't yet been earned and the payment is made directly to the student.

What is a memo? Why doesn't my scholarship show up in the memo balance?

A memo is any amount that is expected but the requirements have yet to be met. An example of a memo is a Perkins Loan for which a student has yet to sign a Promissory Note or complete the Entrance Interview. Students receiving outside scholarship awards must provide acceptable documentation prior to the published payment deadline. Acceptable documentation includes a copy of an award letter, billing authorization, or sponsorship letter. Unless specifically stated in the sponsorship letter, all outside scholarships will be evenly applied to the fall and spring semesters. Providing this documentation will allow the college to memo the amount on the monthly statement until the award is received.

Do you have a payment plan?

Vassar College does not offer an internal payment plan. However TuitionPay offers an interest-free monthly payment plan which can make your education payments more convenient and affordable. Instead of lump-sum payments, the TuitionPay plan allows you to pay all or part of your educational expenses in manageable monthly installments. You may use the TuitionPay Plan to pay your balance after financial aid or in combination with other loans. To sign up, go to http://www.tuitionpay.com/vassar.

How do I figure out how much to budget with TuitionPay?

The comprehensive fee (tuition, fees, room and board) will be available in early spring (around the time of pre-registration for the fall semester). This amount, plus the insurance (unless waived) less any financial aid, if you are a recipient, will determine your yearly TuitionPay contract amount. You may contact TuitionPay as early as April to establish an estimated contract. Please remember to budget with TuitionPay for each semester. By enrolling in the TuitionPay monthly payment plan, your account receives a credit each semester for the amount you contracted for that particular semester. Student and Employee Accounts will credit your student account in advance of you making all of the TuitionPay payments. Although Student and Employee Accounts can provide assistance, you are responsible for determining the contract amount.

I am on the TuitionPay monthly payment plan. Why is there a balance on my account?

If you are on the TuitionPay monthly payment plan and a balance due still remains, you may have under-budgeted your contract. You may view your account to determine the amount outstanding. You can pay this amount directly to the college or contact TuitionPay to increase your contract.

My TuitionPay contract was terminated. How is this reflected on my account? What do I do now?

Once Vassar College receives notification from TuitionPay of a termination or a cancellation, your student account will be updated to reflect the amount paid to date. Any remaining balance is due immediately to the college. You may reinstate your TuitionPay contract by completing all past due payments to TuitionPay to bring the account current and pay the reactivation fee of $25.

Why am I charged for the student medical insurance when I cancelled it last year?

All students are automatically billed each year for insurance, even if cancelled in a previous year. Each year a student must submit a completed online waiver form by the required date in order to have the charge for coverage reversed, and to confirm continued coverage in another insurance plan.

How do I get a refund if there is a credit on my account?

Students with credit balances may request a refund by contacting Student and Employee Accounts. With all written inquiries please include your name, student ID# and the address the check should be mailed. Please be sure your account reflects a credit balance. Refund requests will not be honored until there is an actual credit on a student's account. TuitionPay participants must either wait until their contract is paid in full or they may opt to decrease their budget by the amount of the credit.

Why do I have a hold on my account?

A hold placed on a student account is due to an outstanding balance. Vassar College requires the withholding of bookstore charging, issuance of transcripts, and certifications of academic records from any person whose financial obligations to the college (including delinquent accounts, deferred balances, and liability for damage) are due and unpaid. Students who have a hold may be prevented from participating in room draw, pre-registration, receiving or having a transcript mailed to another institution, and receiving their diplomas. The hold will remain on the student account until any outstanding balance has been resolved or all resources have been received.

My account is with a collection agency, can I arrange a payment plan with the college instead of the agency?

Once a student account has been placed with a collection agency, the student should discuss payment options directly with the agency.